March 19, 2020 – The COVID-19 crisis, while encouraging social isolation, has also helped to coalesce the authorities of medicine to support telemedicine/electronic communication with your patients.
Below are links to important releases and resources that will give you guidance on providing telemedicine and on getting reimbursed for your services from commercial carriers, Medicaid, and Medicare.
Office of Superintendent of Insurance (Commercial Insurance)
Bulletin 2020-005, Utilization and Reimbursement of Telemedicine During COVID-19 Public Health Emergency (March 17, 2020)
Bulletin 2020-005, Utilization and Reimbursement of Telemedicine During COVID-19 Public Health Emergency (March 17, 2020)
Human Services Department (Medicaid/Centennial Care)
Letter of Direction #30 – COVID-19 Guidance for Centennial Care 2.0 MCOs – Includes new codes for phone and e-visits, pharmacy requirements, testing and treatment, provider network requirements, call centers, and other.
Letter of Direction #30 – COVID-19 Guidance for Centennial Care 2.0 MCOs – Includes new codes for phone and e-visits, pharmacy requirements, testing and treatment, provider network requirements, call centers, and other.
Centers for Medicare and Medicaid
President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak. Beginning on March 6, 2020, Medicare—administered by CMS—will temporarily pay clinicians to provide telehealth services for beneficiaries residing across the entire country.Fact Sheet for Providers
Office for Civil Rights at Department of Health and Human Services
Notice on HIPAA and Discretion for Telehealth
Notice on HIPAA and Discretion for Telehealth
NM Medical Medical Board
Guidance for Providing Patient Care by Electronic Means During A Crisis (March 16, 2020)
Guidance for Providing Patient Care by Electronic Means During A Crisis (March 16, 2020)
American Medical Association
NM Legislature